Tuesday, January 13, 2009

Managers take heed.

Managers do many things to undermine the enterprise they endeavor to lead.

As a life-long student of good leadership and proper management, I'm unduly sensitive to matters affecting employee morale and affecting capacity to accomplish the mission.

Some of the biggest mistakes management makes are as follows:

1) Assigning responsibility without delegating the authority to effect change.

You cannot ethically make someone responsible for a task or a job unless you empower them with the tools to do the job. Management is notorious for this violation because of their own insecurity issues. Managers further compound this mistake when they ask subordinates to "buy into" the program. It's insulting.

2) Causing shit to roll down hill.

I learned this after eight years in military school. I'm reminded of Harry Truman's famous quote when I see management trying to lay blame on subordinates. "The Buck Stops Here." Good management doesn't shirk responsibility nor cravenly lay it at the feet of subordinates. It takes spine to be responsible, but spine is often not a requirement for management, just good blame-shifting skills.

3) Using only sticks to insure compliance.

The best managers use a combination of carrots and sticks. In that order. Resorting to sticks alone marks a manager as dictatorial. It undermines morale and breeds disloyalty.

4) Using divide and conquer as a strategy on those managed.

Not only does it breed contempt, it sucks as a management strategy. Why would any manager want subordinates devoting time and energy to infighting when a job needs doing? Only emotionally stunted managers use this strategy. It will kill a business if not stopped quickly.

There are many more, but this is a good sampling of what "not" to do in management.

No comments: